Helix Mattress Review: Types and Consumer Ratings

helix mattress
A Helix mattress boasts to be a mattress that fits the individual, something that many mattresses don’t offer. When it comes buying a new mattress, most know the standard process:

Pick your size

Pick your topper

Have it delivered

Twin

Fiber


Twin XL

Feather


Full

Latex


Queen

Pillow


King

Top



Memory foam



Cooling


The Helix brand takes things to a new level with their sleep quiz and color matching process. First things first, consumers take a short two to three-minute Sleep Quiz that is supposed to help guide them to finding the perfect mattress for them. Once a mattress selection is made, the consumer enters their payment and shipping information, and the mattress is shipped to their doorstep for free in six to ten business days.
  • Conforming Green Tea Memory Foam comfort and pressure relieving support for a better night's sleep, foam is CertiPUR - US Certified for durability, performance, and content
  • 3 inches Memory Foam, 2 inches Comfort Foam, 3.5 inches Airflow High-density Foam, 3.5 inches Airflow High-density Base Support Foam. Sizes are subject to +/- 0.5 Inch
  • A safe and trustworthy anti-oxidant, Zinus infuses its memory foam products with natural green tea extract to maintain product freshness
  • Smartly Shipped - Our patented technology allows our mattresses to be efficiently compressed, rolled and shipped in a box conveniently to your door
  • Queen (L x W x H) 60 X 80 X 12 inches, 62.5 pounds, please allow up to 72 hours for the mattress to fully expand and for any potential odor to dissipate. We recommend removing all bed sheets from the mattress and letting it air out in a well-ventilated space.
  • 8 Inch hybrid mattress combines memory foam with the traditional support of an innerspring mattress for a medium-firm feel perfect for kids rooms, guest beds, or an affordable low-profile option
  • A plush layer of memory foam helps align the spine to minimize pressure points for increased comfort
  • Finished with a cozy knit cover, this mattress is compressed and shipped in a box for convenient delivery and setup
  • Available in a medium-firm 8-inch profile, a medium 10-inch profile, or a plush 12-inch profile that also features gel infusions and individually encased coils
  • Packaging process may leave small brown flecks called carbons in the mattress packaging; these carbons are harmless pieces of plastic that can be easily brushed off your mattress; 10-year limited U.S. warranty
The company also prides itself on the fact that each of their Helix mattresses is “100% US made,” and that they are hand-assembled and custom-built in facilities throughout the United States. Between the engineers, designers, and craftsmen, they have all been manufacturing beds for over 30 years, and they claim that their singular focus is on quality.

Helix Mattresses

Helix mattresses are becoming hot topics amongst those who use the internet to shop, and one popular question that pops up is what are the Helix mattresses made of?

According to their website, these mattresses are made up of a special latex-foam hybrid alternative that is designed to react and cushion the user’s body. They also state that they use a special Helix blend of Memory Plus foam to create a mattress that is uniquely pressure relieving, helping to ensure that users wake up with less pain after a night’s sleep. Finally, Helix mattresses use hundreds of individual coils to help cradle the user’s body while also working to limit motion transfer. They also stated that the coils reinforce the perimeter to provide extra edge support.

The next question that comes up is how exactly do you order a order a mattress online online without ever having tried one? Let’s face it, while most of us dread heading out to mattress stores to awkwardly lay around on different types of mattresses to see what may suit our needs, how else do you decide which mattress is right for you?

Well, Helix has an answer for that.

Finding Your Perfect Helix Mattress

When it comes to finding the right Helix mattress for your needs, Helix recommends taking their Sleep Quiz. Here’s a little rundown of what information they are looking for during their Sleep Quiz.
  • What size mattress
  • A mattress that sleeps how many people
  • Your name, age, and gender
  • Height
  • Weight
  • Your sleep position
  • Mattress Firmness
  • Any pain after waking up
After entering all these details, the site recommends a mattress that should fit all your need. For those wondering, the quiz really only takes a moment, and you don’t have to add in all your personal details to see what Helix mattress the supposed fit for you is since it allows you to “skip” entering your personal information.

Once you’ve picked your mattress and put in the order for it, consumers can expect it to be delivered to their doorstep between six and ten business days. If they are still a little weary about whether or not they like the mattress, they have 100 nights to give it a try. Helix’s 100 Night Sleep Trial is their guarantee that comes along with every Helix mattress purchase. The trial doesn’t begin until the day that the mattress arrives at the customer’s house, and if they don’t like it after 100 days, they can send it back.

Types of Helix Mattresses

baby in the bed
When it comes to mattress shopping, we all know the standard choices. Pick your bed size, pick the firmness level and then any toppers you may want. Besides those differences, there really aren’t many choices in the actual mattresses for most companies.

This is where Helix sets itself apart from the more standard mattress companies. Helix offers shoppers nine different mattress options. Shoppers can make use of the Sleep Quiz to get a quick recommendation, or they can check out each matt​​​​ress individually and see what it has to offer. That being said, here is a little bit of information on the nine different types of mattresses currently offered by Helix.

Helix Sunset

baby in the bed

https://helixsleep.com/products/sunset

Feel:

Sleeper Position:

Support Level:

Price for Queen:

Plush

Side Sleeper

Balanced Support

$995.00


Helix Moonlight

baby in the bed

https://helixsleep.com/products/moonlight

Feel:

Sleeper Position:

Support Level:

Price for Queen:

Plush

All Position

Extra Support

$995.00


Helix Midnight

baby in the bed

https://helixsleep.com/products/midnight

Feel:

Sleeper Position:

Support Level:

Price for Queen:

Medium

Side Sleeper

Balanced

$995.00


Helix Dusk

baby in the bed

https://helixsleep.com/products/dusk

Feel:

Sleeper Position:

Support Level:

Price for Queen:

Medium

All Positions

Extra Support

$995.00


Helix Twilight

baby in the bed

https://helixsleep.com/products/twilight

Feel:

Sleeper Position:

Support Level:

Price for Queen:

Firm

Side Sleeper

Balanced

$995.00


Helix Dawn

baby in the bed

https://helixsleep.com/products/dawn

Feel:

Sleeper Position:

Support Level:

Price for Queen:

Firm

All Positions

Extra Support

$995.00


Helix Nightfall

baby in the bed

https://helixsleep.com/products/nightfall

Feel:

Sleeper Position:

Support Level:

Price for Queen:

Medium

All Positions

Maximum

$1,190.00

Special:  Designed for Plus Size and Big & Tall


Helix Dual Balanced

baby in the bed

https://helixsleep.com/products/dual-balanced

Feel:

Sleeper Position:

Support Level:

Price for Queen:

Plush on one side

Side Sleeper

Balanced

$1,190.00

Firm on the other





Helix Dual Extra

baby in the bed

https://helixsleep.com/products/dual-extra

Feel:

Sleeper Position:

Support Level:

Price for Queen:

Plush on one side

All Positions

Extra Support

$1,190.00

Firm on the other





What Do Consumers Think of Helix Mattresses

baby in the bed
When it comes to reviews of the variety of Helix mattresses, there are some pretty wonderful things being said. Of course, that doesn’t mean that there aren’t some unsatisfied customers out there too, but that goes without saying since no product is perfect for every individual.

So, what exactly do consumers think of the Helix mattresses? Overall, each individual mattress has been ranked online at a minimum of four out of five stars. Now that is nothing to sneeze at! That being said, let's take a few minutes to see what consumers have had to say when it comes to the good and the bad of Helix and their variety of mattress.

Pros

  • Little to no off-gassing
  • Comfortable
  • Customer service
  • Great Support
  • Delivery
  • Alleviated pressure points
  • Little movement transfer for co-sleeping couples
  • Personal customization
  • Better quality of sleep

Cons

  • Much firmer than expected, even for soft options
  • Inaccurate Sleep Quiz results
  • Sleeps warm/hot
  • Delayed pain after weeks of use
  • Pricey
  • Fell short of expectations

Where Does the Helix Mattress Fall on Our Radar?

baby in the bed
The idea of purchasing a mattress in a box is still very unsettling to many shoppers. The fact that it means not being able to really experience the mattress before purchasing means that you have to buy and hope what you receive is what you want.

Let’s face it, buying online before seeing your product is becoming a way of the future. With more and more retailers moving from traditional brick and mortar stores to online stores, consumers need to wrap their minds around buying online. The fact that Helix has not only their Sleep Quiz but a wonderful customer service team that consumers regularly interact with works in their favor. Not only does the company assure a unique experience with a product to match.

That being said, Helix mattresses seem as if they are worth not only the price but are a quality company focused on the customer experience.

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